1. These terms relate to the LuckyVIP “Halloween Wheel” promotion (“the Promotion”).
2. By taking part in this promotion, you hereby agree to these specific promotional Terms and Conditions and to our standard terms and conditions.
3. The promotion will run from Friday 4 October until 3 November 2024 (the “Promotional Period”).

Eligible players

4. Eligible players must be:

1. 1. Aged 18 years or over at the time of entry
   2. A new or existing player with luckyvip.com
   3. Players who have made at least 1 successful cash deposit
   4. Able to view this promotion in the “Promos” section of their account

Overall Mechanics

5. Each Eligible Player is entitled to spin the wheel once per day during the Promotional Period.
6. Player will have a chance to win one of the following prizes daily:

1. 1. Free Spins;
   2. Live Casino Bonus;
   3. Slot Bonus;
   4. Cash;
   5. No win.

7. The outcome of the selection is determined at random.

Claiming a prize

8. Once won, prizes must be claimed in the Winning Pop-Up message by clicking “ACCEPT”, prizes are then allocated to your account accordingly.
9. By clicking “ACCEPT” you acknowledge and agree that you are accepting the prize in accordance with the terms and conditions.
10. All prize types must be claimed by 23:59 on the same day. Failure to claiming the prize will result in the prize expiring.

All Prize Terms and Conditions

Free Spins

11. Free Spins are only valid on the games listed in the winning message/Active Bonus section in each Eligible Player’s account.
12. The number of allocated Free Spins are listed in the winning message/Active Bonus section in each Eligible Player’s account.
13. To receive the Free Spins, customers must launch the game listed in the winning message.
14. Customers will have to click “claim” after launching the game.
15. After clicking "claim" customers will have 3 days to use their free spins before they expire.
16. Free Spins value is 0.10p per spin.
17. Any funds won using the Free Spins (the “Winnings”) will be credited as cash.
18. Free Spins do not guarantee winnings

Slot Bonus

19. Slot Bonus values may vary and are determined at random.
20. Prizes awarded as Slot Bonuses have wagering restrictions attached (as defined below).
21. You have 3 days from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
22. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
23. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
24. The Requirements are as follows:

1. 1. The Bonus amount needs to be wagered 10 time before any winnings can be withdrawn. The maximum winning amount of bonus eligible for conversion into cash is £100.
   2. Some games will contribute a lower wagering percentage than others, as illustrated in the following table:

      Games	% Contributions
      Slots	100%

   3. Stakes on slot games only will contribute to the wagering requirements of an active bonus.
   4. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
   5. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
   6. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.

Live Casino Bonus

25. Live Casino Bonus values may vary and are determined at random.
26. Prizes awarded as Live Casino Bonuses have wagering restrictions attached (as defined below).
27. You have 3 days from the date the bonus is added to your account to fulfil any wagering requirements before the bonus expires and the remaining bonus balance is forfeited.
28. Once you have claimed this Bonus, you will only be permitted to withdraw any winnings contained in your Bonus Balance once the Wagering Requirements have been met.
29. You can withdraw funds in your Cash Balance at any time. However, upon withdrawal of some or all funds from your Cash Balance, you will forfeit any funds in your Bonus Balance which have not yet met the stated Wagering Requirements.
30. The Requirements are as follows:

1. The Bonus amount needs to be wagered 10 time before any winnings can be withdrawn. The maximum winning amount of bonus eligible for conversion into cash is £100.
2. Some games will contribute a lower wagering percentage than others. For example: a £50 bonus has 2x wagering and Live Casino games contribute 10% towards wagering, this means the bonus needs to be wagered x20 times before the wagering requirement is met. Please see the following table:

   Games	% Contributions
   All Live Casino games*	10%
   All Table Games (RNG)	5%

3. Stakes on Live Casino games only will contribute to the wagering requirements of an active bonus.
4. If you have an active cash balance all wagers will be first taken from that balance followed by your bonus balance.
5. When placing a wager that uses a combination of cash and Bonus funds, any winnings generated from that wager will be credited proportionately to your cash and Bonus balances.
6. Not all games are included in this promotion and playing them will not contribute towards the promotion’s targets and/or wagering requirements click here to view the excluded games list.

Game Shows: Crazy Time, Mega Ball, Deal or No Deal.

*Note: Low risk bets on Roulette games: No minimal risk wagering, such as betting both Red and Black on Roulette, will contribute towards any part of a promotion, including Bonus wagering requirements or the accumulation of any points. Players deemed to be using minimal risk wagering tactics to redeem their Bonuses or cash prizes risk forfeiting their Bonuses, cash prizes and any subsequent winnings.

Cash

31. Cash value is listed in the winning message.
32. Once the prize has been accepted; the cash will be allocated to the winners account accordingly.
33. Cash prize does not have a wagering requirement and playable on any games.

General terms and Conditions

34. The promoter is Rank Interactive (Gibraltar) Limited (referred herein as 'us', 'our' and 'we').
35. Unless stated otherwise, any reward is non-exchangeable, non-transferable and no cash alternative is offered.
36. Our decision regarding any aspect of the Promotion is final and binding
37. We accept no responsibility for entries not successfully completed due to a technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
38. The Promotion is not available in conjunction with any other offer or promotion on this website.
39. Should it be required as part of our normal regulatory obligations, we may at any point before, during or after the Promotion, ask you for a valid proof of identity, such as a passport and/ or proof of address, to verify your identity, age and residency. If, following review of your documents it is identified that you have breached the general terms and conditions of our website(s), you will automatically be excluded from the Promotion and we will forfeit any prizes that have already been allocated or awarded to you, without compensation.
40. Participants whose accounts with us have been closed or suspended or who are found to have multiple accounts when the Promotion has ended will have their prize forfeited.
41. Customers who have been previously advised that they are not entitled to receive bonuses will not be able to participate in this promotion. If a customer is able to participate as the result of an error, we will remove any bonus and associated winnings.
42. We may be required to place restrictions on your account as part of our regulatory obligations, which may in turn affect your ability to take part in new promotions or offers. If you have already opted in or is wagering towards completion of a bonus, your ability to complete the bonus will not be affected by these restrictions.
43. We will remove any bonus and associated winnings from a customer found to be in breach of these terms and conditions or suspected of fraud.
44. We reserve the right to void, withdraw, cancel, suspend, or amend the Promotion where it becomes necessary to do so. This will be without prejudice to any participant who has already placed a qualifying bet.
45. We will remove bonus funds and associated winnings should gaming patterns indicating promotional abuse be identified. These include but are not limited to, using promotional funds in conjunction with other players as part of syndicate play; manipulating game mechanics to circumvent wagering restrictions of bonus funds by switching games during bonus rounds or placing bets to delay the credit of winnings; “stashing” of bonus stage progression prior to completion of wagering; colluding with other players; taking advantage of game mechanic flaws; “parking” cash funds in any product vertical or games to complete bonus wagering with minimal risk to cash funds.
46. These terms and conditions and the Promotion are governed by English law. If any entrants to the Promotion wish to take court proceedings, then they must do this within the courts in England.
47. The Promotion is also subject to our General Terms and Conditions, and all communications subject to our Privacy Policy which can be found at here.