For some people, gambling becomes a problem. If you think your finances, social relationships or mental health are being impacted by gaming, take a look at our support and advice pages:
IS GAMBLING A BIG DEAL?
Usually, the answer is no. For some people, it’s fun and thrilling to play occasionally. For others, it might become a problem and be difficult to know when and how to stop. www.Bigdeal.org.uk is a place for young people to find information and support related to gambling, either for themselves or someone they care about.
IS PROBLEM GAMLING AFFECTING YOU, OR THOSE CLOSE TO YOU?
GamCare is a registered independent charity with dedicated and experienced professionals, helping problem gamblers as well as their friends and families. For more information head over to www.gamcare.org.uk/
UNDERSTAND THE RISKS
If you need help with safer gambling, understanding the risks or recognising a gambling problem, www.begambleaware.org will be able to offer you free and confidential advice and tips on how to stay in control.
Should you wish to establish deposit limits on your account with LuckyVIP.com, this can be achieved by visiting the cashier and clicking the responsible gambling link. Limits can be set daily, weekly or monthly.
TAKE A BREAK
You always have the option to request for a “Take a Break” period for up to 7 days. To take a break, speak to someone from our support team and they will apply that to your account straight away.
SELF-EXCLUSION – LUCKY VIP
If you wish to restrict your gambling, Lucky VIP offers a self-exclusion facility. On request, Lucky VIP will close any account for a minimum period of 6 months. To self-exclude yourself, speak to someone from our support team and they will apply that to your account straight away.
SELF-EXCLUSION - GAMSTOP
If you are considering self-exclusion, you may wish to register with GAMSTOP.
GAMSTOP is a free service that enables you to self-exclude from all online gambling companies licensed in Great Britain.
To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk
At LuckyVIP.com we take underage gambling very seriously and request that if you share a household with minors (under the age of 18) you ensure that they are not able to access the website. To do this, you can use a program such as CYBERsitter or Net Nanny, which can be found at www.cybersitter.com & www.netnanny.com